Shipping and Handling

Delivery charges are: £5 for orders of up to £25, £3.95 for orders up to £35, £2.95 for orders up to £45. Delivery is FREE for orders over £45 before transport and any Vat where applicable (for UK customers only excluding Islands, please contact us if you don’t live in this area). We do not Ship outside the UK.

UK Remote areas and offshores where extra fees apply

ROAD SERVICE OPTIONS Northern Ireland £15.00 surcharge up to 10kg and £1.25 per kg

Scottish Highlands and Offshore Options Isle of Man Tariff up to 5kgs plus £30.00 and £3.15 per kg Isle of Wight Tariff plus £11.00 and £0.60p per kg Scottish Surcharged AB10-16,21-25, AB31-32 AB41, AB51-52, IV1-20, IV30-32, IV36, IV63, PH3-13 PH15-26, PA21-35, FK7-21, KY99, DD10-11 Tariff plus £10 2-3 Day service AB30-38, AB42-45, AB53-58, DD8-9, IV21-28, IV40, IV52-54, PA34-40 PH30-41, PH49-50, KW1-14, PA80 Tariff plus £10 Scottish Borders DG and TD KA5-7,18,19,26 Tariff plus £3.00 Scottish Offshore 2-5 Day service HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49,PA60- 78, PH42-44, ZE1-3 Tariff plus £15.00 and £0.50p per kg Channel Islands Jersey & Guernsey Tariff up to 5kgs plus £32.00 and £3.65p per kg Channel Islands Alderney, Herm, Sark Tariff up to 5kgs plus £62.00 and £3.65p per kg

Delivery Schedule

We deliver Tuesday to Friday. Orders placed by 9 a.m. will be dispatched the same day and will be delivered by our approved courier to arrive within 48 hours. Please be aware that all packages MUST be signed for, checked first and cannot simply be left in a garage or porch.

Orders placed after 9 a.m. will be dispatched the following day.

Back Orders

Because we use small suppliers and sell a lot of seasonal products, all goods featured on our website are subject to availability. We endeavour to keep the website updated but if a product you order should be unavailable you will be notified of this by phone or email and given the chance to choose an alternative item, cancel your order completely, or put it on back order to wait until it is in stock (we will ship your other items to you if you wish).

If we are unable to contact you we will go ahead and dispatch the rest of your order without the said item.